FAQ
Questions we are actually asked
What people want to know about ordering vanity storage and hair accessories from us.
Are the organisers acrylic or plastic?
Whichever the supplier states. The listing carries the material word exactly as it is supplied to us.
Do the rolling carts need assembly?
Most require light assembly with the fittings supplied and the listing says so where that is the case.
Is Cash on Delivery available?
Yes, on serviceable PIN codes at no extra charge.
Can hair accessories be returned?
Only unopened and in original packaging, within 10 days of delivery. For hygiene reasons opened hair accessories cannot be returned.
Do you have a shop I can visit?
No. We are online-only and dispatch from Indore, Madhya Pradesh across India.
How much is shipping?
Delivery is free on orders of ₹999 and above. Below that a flat ₹49 applies anywhere in India. Orders confirmed before 3:00 PM IST on a working day are dispatched the same evening.
Are your prices inclusive of tax?
Yes. Prices are in Indian rupees and include applicable tax. Delivery is shown before payment.
Do you charge GST?
No. Our turnover is below the GST registration threshold, so we are not registered and no GSTIN appears on the invoice.
Which payment methods do you accept?
UPI for prepaid orders and Cash on Delivery on serviceable PIN codes. Cards are not accepted and no payment details are stored.
How do I track my order?
Tracking is sent by email and SMS at dispatch and can be checked on the Track Your Order page.
For anything not covered, write to [email protected]. We reply within one business day, Monday to Saturday, 10:00 AM to 6:00 PM IST.